The Quinta Depot Customer Account
Enabling new plantings together
With the Quinta Depot customer account, you directly support our new planting projects and at the same time benefit from a convenient credit account for your purchases from us.
New plantings require several years to yield. With your credit, you help us to grow natural food sustainably and at the same time preserve habitats for plants, animals and insects.
We place great importance on a balanced relationship between fruit-bearing plantings and areas that are deliberately preserved in a near-natural state.
Your advantages at a glance
- convenient payment directly from your credit
- faster processing of your orders
- no separate bank transfer required for each order
- additional bonus credit for larger credit amounts
- transparent and simple processing
- jederzeit Einsicht in Ihren aktuellen Guthabenstand im Kundenkonto
How the Depot Customer Account works
- You are a registered customer in our online shop
- You transfer the desired amount to our business account after consultation with us
- Please state "Depot Customer Account" and your name as the payment reference
- We will credit the amount to your depot customer account
- Your credit can then be used directly for orders
You can conveniently pay with your credit during the order process.
Bonus credit as appreciation
One-time bonus credit for security deposits from €300
For security deposits of at least €300 up to €2,999, you will receive a one-time bonus credit as a thank you, which is immediately available in your customer account.
For every €100 deposited, you will receive an additional €2.50 bonus credit.
Examples:
- Deposit €300 → additional €7.50 bonus credit
- Deposit €1,000 → additional €25 bonus credit
- Deposit €2,999 → additional €75 bonus credit
The bonus credit can be redeemed directly for future orders.
A cash payout of the bonus credit is not possible.
Quarterly bonus credit for larger credit amounts
For security deposits between €3,000 and a maximum of €9,900, we grant a bonus credit of 5% p.a. on the deposited credit.
The calculation is carried out quarterly based on the average available credit in the respective quarter. The calculated bonus credit is automatically credited to your customer account.
Bonus credit already credited will not be used again for calculation.
The bonus credit can be flexibly redeemed for future orders.
A cash payout of the bonus credit is not possible.
Transparency & Availability
Your deposited credit is managed in our accounting as customer credit or security deposit for deliveries and booked accordingly.
You can view your current credit balance at any time in your customer account.
A detailed history of transactions can be requested at any time and will gladly be sent to you by email.
A refund of the deposited security amount is possible at any time with written notification. The refund will be made within 1 to 3 months.
Bonus credit already credited is excluded from payment. The bonus credit remains permanently in the customer account and can only be used for orders in our assortment.
Trust instead of complicated contracts
We want to keep the process deliberately simple, transparent and fair.
The Quinta Depot customer account has been based on a trusting cooperation with our customers for over 20 years — without complicated contracts or unnecessary conditions.
With your credit, you help us:
- to establish new plantings
- to produce natural food sustainably
- to preserve habitats for plants and animals
- to build long-term healthy soils and near-natural agriculture
Thank you for your support and trust.
The Dornhoff family & the Quinta team
